Lee Mount Care Home

My mother has only recently become a resident at Lee Mount. During this time of adjustment for us, all members of staff have shown care and understanding in a very professional manner. This has enabled her to build relationships and feel valued. There’s also a very high standard of communication for the family. Thank you for all the hard work that goes into making Lee Mount a safe, warm and welcoming environment for the residents and family members.

Our Mum has been in Lee Mount for a few weeks, and she is very settled and content. She has just celebrated her 100th birthday, and the team put on a fabulous day to help us all celebrate in style. The team at Lee Mount are very caring and provides Mum with all the attention she requires. Our family highly recommend this care home.

The quality of care Lee Mount provides to our Mum is outstanding. The management and staff are very caring people. They treat our Mum with dignity and respect and support the family members. We, as a family, appreciate everything Lee Mount management and staff do for our Mum and can never thank them enough.

I couldn’t fault this place once. It was perfect for my dad, and I would choose this place if I had to go into a home. Every staff member is amazing, tireless, dedicated, caring, and proactive and did everything for my dad and me from the beginning to the end – they couldn’t have done anything more, and I can’t thank them enough.

My Mum has been a resident at Lee Mount since May 2021. She was residing in another care home prior to Lee Mount with my dad, but he passed away due to Covid. We weren’t very happy with the care she was receiving, and Mum was going downhill pretty quickly, so as a family, we decided to try and move her to Lee Mount. The change in Mum has been amazing; she has improved greatly and seems really happy and content. We can not fault Lee Mount in any way at all.

My mother has been in their care for over twelve months now, and the care she receives is excellent. The staff are very nice, and they do everything you would expect from a care home. As it is a small care home compared to some, I think the residents and family receive that more personal touch. Would recommend.

I am absolutely delighted with the full-time care and regular activities my Mum has received since she moved into Lee Mount. Mum is happy and also got back to a healthy weight instead of being under.

Excellent service from all at Lee Mount, they look after my Mum excellently, and she really enjoys all the activities they do with the residents. Mum loves going out on little trips. The office/care staff are excellent at keeping me informed about what is happening with my Mum.

My mother has been at Lee Mount for three years and couldn’t be better cared for. She is very happy, with plenty of social stimulation from activities and other residents. The care given by Lee Mount staff and management is outstanding. Any health concerns are quickly picked up and referred for diagnosis and treatment, and I am always kept fully informed. The home is very friendly and informal, with a family atmosphere.

My mom is so happy at Lee Mount Care Home. She settled immediately after staying at another care home. The care and love my mom receives at Lee Mount is priceless. I would definitely recommend Lee Mount to anyone looking for a loving fun care home for their family member.

My mother came to Lee Mount in October 2021. To date, my Mum is happy with the care she receives. The activities on offer are exceptional, and Mum has really benefitted from them. She enjoys her meals and loves chatting with both members of staff and the other clients. Lee Mount has exceeded my expectations of a care home. She is treated like a family member. The staff are really lovely and really do care for each person.

Since my Mum moved to Lee Mount, both she and her family have had a very positive experience. Staff are extremely friendly, caring and professional, providing a stimulating, safe and loving family environment for the residents. Nothing is too much trouble for staff members. The regular activities, exercise and outings, together with parties and celebrations, ensure everyone is valued and stimulated. Contact with external agencies and medical support is prompt and efficient.

My dad had the best care we could possibly ask for. He was very well looked after and loved too. Unfortunately, we lost our dear dad in November, and the care we received during those times was exemplary. Even now, we have messages from home checking on how we are all doing. They show support in so many ways. They did become part of our family and remain in our lives today. Our dad was such a wonderful man, and this was also recognised by all the staff at Lee Mount. Thank you all.

The change in my grandma since she moved from her previous care home to Lee Mount has been amazing. The care she’s receiving is second to none. It’s all the little things that really encompass how much care and attention the residents receive. For example, Grandma always loved to have her nails painted, and this is something the staff have continued to help her keep up with. Despite the current restrictions, the staff are doing a fantastic job of arranging suitable activities to keep everybody entertained. It’s lovely to see the efforts they go to in order to find out what each resident enjoys and base their birthday parties around these themes.

My mother resides here and has only been here a matter of weeks; the change in her is amazing compared to how she was at her previous care home; we, as a family, are so grateful to the staff for providing excellent care to her. Absolutely recommend this place for the reasons that follow. Genuinely caring staff that do their utmost to engage with all the residents and their families. Management and staff are very transparent; they hide nothing; if ever there are problems within the home, they don’t try to hide it, they record it in their database, but I would say, more importantly, they inform us as families of the residents.

Wonderful staff who take great care of my aunt. Top staff, top management and top care home. Thank you for everything you have done for my aunt, and also a big thank you for the time you spend talking to my uncle on the phone, making sure he is ok too.

My mother has been a resident for almost two years and couldn’t be happier. The staff go above and beyond to promote the residents’ health and well-being in a very social environment with a family dynamic at its heart. The service keeps me very closely in touch, and in such difficult times, I can’t praise it enough.

We couldn’t have wished for a better home for our dad. The service, care, friendliness and fantastic staff. We know Dad was happy and looked after, and we were kept informed at all times. Dad ate well and was always clean and tidy. The staff really did go over the top in their care and duty to Dad and his family. Dad has sadly passed away now, but the home still contacts us to see how we are doing, a million thanks to them.

My Mum has been at Lee Mount for 12 months now. We were all made to feel very welcome from the start. The staff are all wonderful and make me feel like they really do care about my Mum, and the management takes the time to find out about how we are feeling too.